Privacy Policy

Privacy Policy

Last Updated: 1st August 2025


AIGrowBot (hereinafter referred to as the “Platform”, “Website”, “Mobile Application”, or “AIGrowBot”) is a cloud-based automation and client communication tool owned and operated by [Insert Your Company Name, e.g., Dawki Infotech Pvt. Ltd.] (hereinafter referred to as “AIGrowBot”, “we”, “us”, or “our”).

This Privacy Policy (hereinafter referred to as “Policy”) is designed to inform users (“User”, “You”, “Your”) about the data we collect, how it is used, shared, and safeguarded when You access our Platform, use our Services, or create an account. By using AIGrowBot, you agree to the practices described in this Policy.

This Policy complies with the Information Technology Act, 2000, the Digital Personal Data Protection Act, 2023, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and where applicable, the General Data Protection Regulation (GDPR).


1. Definitions

  1. Service: AIGrowBot web platform and mobile application operated by Dawki Infotech Pvt. Ltd.
  2. Personal Data: Information about a living individual who can be identified from those data.
  3. Usage Data: Data automatically collected when using the Service (e.g., IP address, device type).
  4. Cookies: Small data files stored on your device.
  5. Data Controller: The entity that determines the purpose and means of processing Personal Data (i.e., us).
  6. Data Subject: Any user of our services who is the subject of Personal Data.


2. Information We Collect

a. Personal Data

We may collect:

  1. Name, Email address, Phone number (including WhatsApp number)
  2. Login credentials (email or third-party platforms like Google)
  3. Business name, address, GST or registration information
  4. Location and device information
  5. Any content you upload (including contacts, media, and text)


b. Usage & Device Data

Collected automatically:

  1. IP address, browser type, pages visited, session duration
  2. Device model, OS version, unique identifiers
  3. Background activities, sensor data, and app usage patterns


c. Behavioral & Tracking Data

We track:

  1. Interactions within the Platform
  2. Features used, user preferences, opt-ins
  3. Cookies (session, preference, security) and similar technologies


d. Contacts & Files

With permission, we may access:

  1. Your uploaded contact list (names, phone numbers, emails)
  2. Media and files you choose to send via AIGrowBot (PDF, images, etc.)


3. How We Use Your Data

We use your data to:

  1. Provide and maintain the Service
  2. Communicate updates, offers, and support
  3. Analyze and improve product performance
  4. Enable integration with third-party services
  5. Ensure compliance and detect abuse or fraud
  6. Offer personalized experiences and marketing


4. Data Sharing and Third Parties

We may share data with:

  1. Service Providers (e.g., cloud hosting, analytics)
  2. Payment Processors (e.g., Razorpay)
  3. CRM/Marketing Platforms (e.g., Firebase, Meta, Google Ads)
  4. Law Enforcement if required under applicable law
  5. Third-party login providers if you use social sign-in

We do not sell your data to third parties.


5. Data Retention

We retain Personal Data:

  1. As long as your account is active
  2. As required for legal and compliance purposes
  3. For analytical purposes to improve the platform


6. Cross-Border Transfer

Your data may be stored or processed in jurisdictions outside your country (including India). By using the Platform, you consent to such transfer and storage in accordance with this Policy.


7. Your Rights (Including under GDPR)

If you are an EU/EEA user, or subject to applicable laws, you may:

  1. Access your data
  2. Request correction or deletion
  3. Withdraw consent
  4. Restrict or object to processing
  5. Request data portability

Contact us at support@aigrowbot.com to exercise your rights.


8. Security

We follow best practices to secure your data, including encryption and access controls. However, no method is 100% secure.


9. Cookies and Tracking

We use cookies for:

  1. Session management
  2. Preferences
  3. Analytics and marketing

You may disable cookies in your browser but it may affect functionality.


10. Children's Privacy

AIGrowBot is not intended for use by individuals under 18. If we discover such use, we will delete associated data.


11. Links to Third-Party Sites

We may link to external websites. We are not responsible for their privacy practices. Please review their policies before using their services.


12. Changes to This Privacy Policy

We may update this Policy periodically. Continued use of the Platform after changes constitutes acceptance. The latest version will be available at: https://aigrowbot.com/privacy


13. Refund Policy

No refunds or credits for partial months or years of service will be refunded to a customer upon cancellation. The amount once paid is non-refundable.


14. Contact Us

For any privacy-related questions or requests, please contact:

Email: support@aigrowbot.com