Last updated: 2025-07-31 21:33
This Master Subscription Agreement (this “Agreement”) contains terms and conditions that govern your purchase of subscriptions to, and use of, the Services (as defined below), and is a contract between Dawki Infotech Pvt. Ltd. (“Company“), and you or the entity or organization that you represent.
AIGrowBot (Hereinafter Referred to as “Platform,”, “Software,” “AIGrowBot”) is an WhatsApp Marketing & Automation platform owned and operated by Dawki Infotech Pvt. Ltd. (Hereinafter referred to as “Company,” “we,” “us,” or “our”).
This document is a legally binding document between the Registered or Unregistered User of the Platform (Hereinafter referred to as “You,” “Your,” and “User”) and us in relation to the use of the platform and set forth the terms and conditions by which you may access and use the platform and our related websites, services, applications, products, and content (Collectively, the “Services”).
This Agreement becomes binding and effective on the user upon the earliest of: (1) when you access or use the Services; (2) when you click an “I Accept”; “Sign up” or similar button or check box referencing this Agreement.
This document is an electronic record in terms of the Information Technology Act, 2000, and relevant data protection regulations. This electronic record is generated by a computer system and does not require any physical or digital signatures.
Please read this document carefully. By using the platform and our services, you indicate that you understand, agree, and consent to this document. If you disagree with the terms of this document, please do not use this platform.
Your access to the Platform and use of Our Services is also subject to Our Privacy Policy, the terms of which can be found directly on the Platform at https://aigrowbot.com/privacy-policy and are incorporated herein by reference.
The AIGrowBot Platform provides an AI-powered suite of tools designed to automate and enhance business growth, marketing, and customer engagement. The Services are hosted in the cloud and allow subscribed Users to access its functionalities.
Services include but are not limited to:
We may, from time to time, release new versions of the Platform or introduce new features and Services which will be subject to these Terms of Use.
To avail AIGrowBot Services, the user will sign up and choose an appropriate plan from the subscription plans available and shall agree to pay the applicable fee as mentioned in the chosen subscription plan (“Subscription Fee”). The Subscription Fee shall be paid by You on a monthly/quarterly/half-yearly/annual basis, within seven (7) days from the invoice date. Your subscription to AIGrowBot Services will renew automatically unless the account is terminated. Payment obligations are non-cancelable, and Subscription Fees paid are non-refundable.
The Subscription Fee does not include any taxes, levies, duties, or similar governmental assessments (collectively “Taxes”). You agree to pay applicable Taxes associated with your purchases.
Upgrades: You may upgrade between Subscription Plans. When You upgrade, the new Subscription Fees become immediately applicable. Upon upgrade, the new Subscription Fees for the subsisting month will be charged on a pro-rated basis.
All monthly, quarterly, yearly, and multi-year subscriptions renew automatically on their due renewal date until officially cancelled. Customers may cancel anytime by emailing a notice to support@aigrowbot.com.
Important: No refunds or credits for partial months or years of service will be issued to a customer upon cancellation.
In case the amount remains outstanding for more than fifteen (15) days from the date of activation of services (for first-time users) & more than one (1) day for auto-renewal cases, the company reserves the right to cancel the subscription.
The copyright, database rights, and other forms of intellectual property concerning the Platform, products, and Services, including all content such as text, graphics, logos, software, and data compilations (“Intellectual Property”), are the possession of Us, Our affiliates, or licensors.
The trademarks “AIGrowBot” and “Dawki Infotech Pvt. Ltd.”, along with their logos and product names visible on this Platform (collectively the “Dawki Infotech Pvt. Ltd. Marks”), are either trademarks or registered trademarks owned by Dawki Infotech Pvt. Ltd.. Except as explicitly stipulated in these Terms, you are prohibited from using any Dawki Infotech Pvt. Ltd. Marks or the Company's Intellectual Property.
You represent and warrant that:
Under no circumstances will We, Our affiliates, or licensors be held liable for any direct, indirect, incidental, consequential, special, or exemplary damages that may arise in connection with Your use of or inability to use the platform. This includes, but is not limited to, any potential loss of profit, loss of goodwill, or loss of data.
We shall not be held liable for any loss or damage incurred by You due to: your reliance on any advertising; any changes We may make to the Services; any permanent or temporary cessation of the Services; the deletion or corruption of any data; or your failure to keep your password and account details secure.
You are accountable for any mobile or data charges that may be incurred during Your use of our service.
To the maximum extent permitted by law, any dispute You have with any third party arising from Your use of the services is solely between You and that third party. You irrevocably release Us and Our affiliates from any and all claims, demands, and damages arising out of or in any way connected with such disputes.
We shall be relieved of all our responsibilities, if any, in the event of failure of performance resulting directly or indirectly from an act of force majeure or causes beyond our reasonable control, including, without limitation, acts of god, war, technical failures, power failures, strikes, labor disputes, riots, civil disturbances, epidemics, pandemics, natural disasters, or orders of domestic or foreign courts or tribunals.
All notifications must be provided to Us via email at info@dawkiinfotech.com or to You at the email or postal address you provided.
These Terms of Use and Our Privacy Policies constitute the entire agreement between the parties regarding the subject matter.
If any provision within these Terms of Use is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
These Terms of Use, along with any dispute or claim arising from them, shall be governed by and interpreted in accordance with the laws of India. You hereby consent to the exclusive jurisdiction of the courts located in Delhi for the resolution of any dispute.